Terms and Conditions

Due to the nature of these products, no refunds and no returns are accepted.

User Definitions



Single User Version - The product can be used by one individual purchaser only. Download the Single User License here.


Multi-User Version - The product can be shared globally by employees within the purchasing corporation. Not for use by consultants, contractors or suppliers of a corporation.
Download the Multi-User License here.



Order Fulfillment

All products are either downloadable or will be sent to you via email. Conference Proceedings will be mailed to you on CD or login information will be sent via email.

Formats

Statistical Tables are provided in Excel Format.
Reports are provided in PDF Format.
Surveys are provided in Excel Format. They are created as ZIP files and will need to be unzipped.
Online Databases and Training will require separate validation to the host site.

Tax Information

Taxes will be applied to orders from the following:
  • New York
  • New Jersey
  • Texas
  • Canada
  • Colorado
  • Ohio